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Managing Customer Service (MGT 818)

Continuing Education Course

2.175 - 2.9 CEU

$179

Online

Build a strong service culture. Learn customer service management techniques for marketing, consumer expectations and quality. Hiring, communication, complaint handling, training and call center tools are covered.

Sections

Continuing Education Summer ( Sections)

  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 06/17/2026 - 08/07/2026
    • Course ID: #78326
  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 07/15/2026 - 09/04/2026
    • Course ID: #30365
  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 08/12/2026 - 10/02/2026
    • Course ID: #30366

Continuing Education Fall ( Sections)

  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 09/16/2026 - 11/06/2026
    • Course ID: #31768
  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 10/14/2026 - 12/04/2026
    • Course ID: #31770
  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 11/11/2026 - 01/01/2027
    • Course ID: #31772
  • Section Meeting Times:

    • Time:
      Flexible Time
      Location: Online

    Section Information:

    • Format: Online
    • 0 Available Seats
    • Dates: 12/16/2026 - 02/05/2027
    • Course ID: #31773