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Managing Customer Service (MGT 818)

Continuing Education Course

2.175 - 2.9 CEU

$179

Online

Build a strong service culture. Learn customer service management techniques for marketing, consumer expectations and quality. Hiring, communication, complaint handling, training and using call centers and online tools are covered.

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Continuing Education Summer ( Sections)

    • Flexible Time
      Online
    • Online
    • 0 Available Seats
    • 08/12/2026 - 10/02/2026
    • #30366
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Continuing Education Fall ( Sections)

    • Flexible Time
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    • 09/16/2026 - 11/06/2026
    • #31768
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    • Flexible Time
      Online
    • Online
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    • 10/14/2026 - 12/04/2026
    • #31770
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    • Flexible Time
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    • Online
    • 0 Available Seats
    • 11/11/2026 - 01/01/2027
    • #31772
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    • Flexible Time
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    • Online
    • 0 Available Seats
    • 12/16/2026 - 02/05/2027
    • #31773
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