Location
Catonsville, Essex, Owings Mills, Online
Possible career opportunities for those with a CompTIA® A+ certification include entry-level positions such as Computer User Support Specialist, Computer Technician, Desktop Support Technician, Field Service Technician, Help Desk Support Technician, and System Support Technician. Tasks associated with these positions include: answer user inquiries regarding computer software or hardware operation to resolve problems; diagnose and troubleshoot hardware, software, and connectivity problems; install, upgrade, and repair hardware and software; and train users in the proper use of hardware or software. These tasks may be performed in person or remotely. This career requires continued training and education.
This program prepares students to take the CompTIA® A+ exam, and for a career in computer support. Learn how to identify computer problems and repair them. Develop the skills to build and configure hardware, install and update software, and maintain computer networks. Work in a variety of settings in public and private business sectors.
Successful candidates must be self-motivated, independent learners, detail-oriented, and have strong analytical skills, the ability to take direction, and the ability to work both independently and as a team member.
According to the U.S. Department of Labor, overall employment of computer user support specialists is projected to grow 14% from 2020 to 2030 in Maryland. Projected annual job openings in Maryland are 1,230. Additional career information may be found in Career Coach: https://ccbcmd.lightcastcc.com/.
Program Course Sequence
Excellent class attendance is required.
Course Number
|
Course Title
|
Course Hours
|
Textbook Information
(approximate cost; subject to change)
|
Costs
T=Tuition/F=Fees
|
PCA 644 or
PCA 994 (if hybrid)
Shared with credit class DCOM 141
|
A+ Certification PC Technician Module 1
|
50
|
PC Pro (Access Key); TestOut; $172; check with Coordinator for potential text update before purchasing
|
$729
T-$219/F-$510
|
PCA 645
or
PCA 995 (if hybrid)
Shared with credit class DCOM 235
|
A+ Certification PC Technician Module 2
|
50
|
Same as Module I
|
$729
T-$219/F-$510
|
Course Series Totals:
|
|
100
|
$172
|
$1,458
T-$438/F-$1,020
|